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Office Hours:
M-F 8:30 a.m. - 5 p.m.

Service Desk Hours:
M-F 8 a.m. - 6 p.m.

iCARE Center Hours:
M-F 8:30 a.m. - 5 p.m.

1244 Blossom St.
(803) 777-1800
servicedesk@sc.edu







iCARE Center

WHAT IS IT?

The iCARE Center stands for Internet, Computer and Resource Education. It is the University's technology support center for all USC students.

WHERE IS IT?

The iCARE Center is located on the first floor of UTS, 1244 Blossom Street (corner of Blossom and Sumter streets) on the Columbia campus.

WHEN IS IT OPEN?

Monday - Friday
8:30 a.m. - 5 p.m.
Fall, Spring, Summer & Maymester Semesters


WHAT SUPPORT CAN I GET?

 

Internet Connection Help
(wired and wireless)

We'll help set up your computer for wired and wireless access and help if you have problems with your network settings.

 

Computer & Hardware Setup
We can help you set up your Windows, Macintosh or Linux operating system for the proper updates and configurations. We can help optimize your computer for peak performance.

 

Virus Protection & Spyware Removal
We can help install antivirus software on your computer along with removing any potentially harmful files on your computer.

 

Software Assistance
We can help install antivirus software or other University-supported software packages on your computer (example: Microsoft Office). If you need software, please visit our Software Purchasing page.

 

Mobile Device Support
Our trained staff can help you get onto the University network on your mobile device (Windows, RIM/BlackBerry, iPod Touch, iPad, iPhone, etc.). We can also help you get your email set up properly.

 

Computer Diagnostics
We can help figure out what is wrong with your computer and determine if it is a software, hardware or virus-related problem. Any extensive hardware or software problem may be referred to the computer manufacturer or warranty protection.

Technology Education
After seeing how these tools work and how the technicians set up your computer, you will have a better idea of what to do in the future. We'll show you ways to keep your computer clean and practice safe online habits. You may even learn how to help other students!


 
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