Blackboard is an online course management system available to the entire USC community. A Blackboard course is automatically generated for every USC course. Departments and organizations can also use Blackboard to share information or for non-academic courses.

For more information, visit the UTS Blackboard site.

Go to blackboard.sc.edu (no www) and enter your Network Username and password.

You log in to Blackboard with your Network Username and password. For information on the Network Username and password, click here.

Blackboard can be used to supplement traditional face-to-face classroom activity or to deliver a completely online course. Blackboard includes tools for managing student communication and grades, sharing content, collaborating outside of class, administering quizzes and surveys, and communicating with email or chat. Also, Blackboard can be used as a tool to keep student majors or student groups informed and to collaborate with others on research projects.

• Do not open another browser or try to go to another web site while taking a test on Blackboard.
• Do no click the back or forward buttons on your browser. Only use the buttons provided in the test. Many tests will not allow you to backtrack and clicking the back button will end your test.
• Turn off your instant messenger or email notifications. Do not interrupt your test to respond to email. Your email software may interfere with the operation of your browser.
• Do not leave in the middle of your test and come back to it later. If you are taking the test off campus, your Internet service provider may disconnect you from the Internet if your browser is idle for too long.
• Avoid taking tests between 4 and 7 a.m. Nightly processes are running at that time and can slow response times.
• Be patient when submitting an answer. Clicking multiple times can cause problems or can be seen as an attempt to backtrack.

1. Log in to Blackboard.
2. In the Tools module, click on Personal Information.
3. Click Edit Personal Information.
4. Type in your preferred email address in the email field.
5. Click Submit.

1. Log in to Blackboard.
2. Choose the Courses tab.
3. Click the Manage My Courses Module Settings icon that appears on the top, right of the Course List module when you move your pointer over the module.
4. Locate the row for the course you want to hide and clear the check box in the Course Name column.
5. Be sure all check marks are cleared in that course's row.
6. Repeat for each course you want to hide.
7. Click Submit when finished.

SafeAssign is a plagiarism prevention service on Blackboard that detects unoriginal content in student papers. In addition to deterring plagiarism, SafeAssign also includes features designed to aid in educating students about plagiarism and the importance of proper attribution of any borrowed content.

Instructors can directly submit assignments through SafeAssign or can create a link for students to submit SafeAssignments. Once an assignment is submitted, SafeAssign compares it against a set of academic papers to identify areas of overlap between the submitted assignment and existing works. After the paper has been processed, an originality report will be available detailing the percentage of text in the submitted paper that matches existing sources. The report also shows the suspected sources of each section of the submitted paper that returns a match.

Note: It is important to read the report carefully and investigate whether or not the block of text is properly attributed.

1. Click on the View/Complete link below the Assignment. SafeAssignments are identified with a green checkmark.
2. Either type or copy and paste the comments in the comments field, if desired.
3. Browse to select a file to submit. Please avoid from using special characters (#, &, ?, =, etc.) in filenames.
4. You can volunteer to submit your paper to the Global Reference Database by selecting the check box. After your paper is submitted, it will be included in future plagiarism checks for every university using SafeAssign.
5. If you do not check Global Reference Database, your paper will only be added to USC’s database and will be included in future SafeAssign checks for all USC Blackboard courses.
6. Click Submit.

Note: Please be aware that some browsers such as Internet Explorer may ask you to respond to a security question before you can submit your paper. After responding to the security question, you may be required to start over with your SafeAssign submission.

You can verify that your assignment was received in My Grades under Tools. An exclamation point (!) in the grade column indicates the assignment was received. Once the instructor grades the assignment, the exclamation point will be replaced by your grade.

After your assignment has been graded, you can view a SafeAssign report that details potential instances of plagiarism. To view the report, simply click on the icon in the SA Report column.

The following types of files can be submitted to SafeAssign:

• Microsoft Word (*.doc and *.docx)
• PDF (*.pdf)
• Rich Text Format (*.rtf)
• Plain Text (*.txt)
• Web page (*.htm and *.html)
• A ZIP file containing multiple files in any of the above formats (*.zip)

Note: Do not use any special characters (@, #, &, etc.) or spaces in your document filename. Only use letters and numbers, e.g. Assignment1.doc.

This problem may occur if the Grade Center is upgraded on the Blackboard server and an older version is cached in your browser. This problem is easily fixed by clearing your browser’s cache which will prompt your browser to download the new version of the Grade Center from the Blackboard server.

In addition to fixing this specific problem, you should periodically clear the cache to allow your browser to function more efficiently.

Internet Explorer 8

1. Once your browser is open, click the Tools menu and select Internet Options.
2. Make sure the General tab is selected.
3. Under "Browsing history" click "Delete"
4. In the new window, make sure there is a check mark beside Temporary Internet files.
5. Click the "Delete" button at the bottom of the window.

Internet Explorer 7

1. Once your browser is open, click the Tools menu and select Internet Options.
2. Make sure the General tab is selected.
3. Under "Browsing History" click "Delete"
4. In the new window, click Delete Files in the Temporary Internet Files section.

Internet Explorer 6

1. Once your browser is open, click the Tools menu and select Internet Options.
2. Make sure the General tab is selected.
3. Click Delete Files in the Temporary Internet Files section.

Firefox

1. Once your browser is open, click the Tools menu and select Clear Private Data
2. Make sure that "Cache" is checked.
3. Click Clear Private Data Now.

Safari

1. Once your browser is open, click the Safari menu and select Empty Cache
2. Confirm the action by clicking Empty in the pop-up window

Choose the appropriate PDF below for assistance in resolving browser issues:

• Common browser problems
• Internet Explorer 8 and Blackboard issues
• Internet Explorer 8 and taking quiz issues
• Internet Explorer 7 and 8 security warnings
• Internet Explorer 7 and 8 navigation cancelled messages

• Internet Explorer 7, Internet Explorer 6 SP1, Netscape 7.0.2 on Windows XP,
  or Windows Vista.
• Safari 1.2 on Mac OS.
• Mozilla 1.4.3 on Linux.
• Firefox is not supported.

1. You may first want to check VIP to see if you currently have an user id. If you have an existing user id, you can then reset your password from VIP or from the mainframe option #7.
2. Click here for the correct form from UTS to request an IMS user id. Use the "IMS User Request" form. Complete all necessary information. (NOTE: If you do not know the information, please ask your supervisor or manager or contact the UTS Service Desk at 803-777-1800).
3. Fax form to 803-777-2626 and UTS will contact you with your new user id and temporary password. Please allow 1 - 2 business days for processing.
4. Once you receive your user id and password, sign on to the system for the first time. The system will tell you that your password has expired and will ask you for a new one. Your password must be 5-8 characters in length and must begin with an alphanumeric character. The system will ask you to enter your password twice for verification.**
   If you ever forget your password or need it reset please call the UTS Servkce Desk at 803-777-1800, go to VIP or option #7 from the mainframe menu. Your password will automatically expire every 60 days. Previously used passwords may not be used again.

As a University resource, use of LISTSERV is governed by computer and communications policies of the University. Guidelines for student use and official University policies are accessible from the web at http://www.sc.edu/OIT/ under the Policies link.

• IMS is the IBM Information Management System devoted to administrative applications and University databases.
• CMS/VM is the IBM Virtual Machine/Conversational Monitoring System, which provides a text editor and batch job submission system for authorized University faculty, staff, and students to access programming languages and data stored on the system.

If you do not have a University Mainframe account, you may apply for one through VIP:

1. Log in to VIP
2. Click on the listing for Technology
3. Click on the link for Mainframe Computer Account Administration (IMS, CMS)
4. Follow the instructions on that page to determine if you already have a Mainframe account, or if you need to apply for an account.

1. Log in to VIP
2. Click on the listing for Technology
3. Click on the link for Mainframe Computer Account Administration (IMS, CMS)
4. Follow the instructions to reset your Mainframe password.
   • It can take up to 30 minutes for the system to reset your password. If you need to have your password reset immediately, contact the UTS Service Desk at 803-777-1800.

You can access the University Mainframe through the Internet using a Telnet 3270 emulation package. This software is available to University faculty, staff, at no charge through VIP. You may select to download the software, or have it mailed to you.

To obtain the Telnet software:

1. Log in to VIP
2. Click on the listing for Technology
3. Click on the link for Software Distribution
4. Select the listing for Software for Work
5. Click on Mainframe Connectivity
6. Select your the Telnet software for your computer.
   • PC/Windows users select Hummingbird Host Explorer.
   • Apple/Mac users select Brown tn3270.
   • Fill out the form and then select your deliver method. If you have problems, you may contact the UTS Service Desk at 803-777-1800.

You can access the University Mainframe through the University network using Telnet software (see How do I access the University Mainframe).

You should check with your departmental network manager to be sure your computer is configured to run the Telnet software.

If your office computer is maintained under a UTS Service Level Agreement, you can contact the UTS Service Desk at 803-777-1800, or via email at servicedesk@sc.edu for assistance.

Configuration:

• The CMS hostname is vm.sc.edu
• The MVS hostname is mvs.sc.edu
• If you cannot connect, contact the UTS Service Desk at 803-777-1800, or email at servicedesk@sc.edu.

Click here for USC’s information technology standards, procedures, and guidelines.

The Guidelines for Use of Copyrighted Material are available here.

• Wired network
• Wireless network

Your computer will need a wireless card (e.g. 802.11b/g/n) to connect to the wireless network and an Ethernet card (e.g. 10/100/1000 Mbps) to connect to the wired network. Most new computers come with both of these cards built-in. You will also need a Cat6 Ethernet cable, to connect to the wired network. We recommend a 25 foot cable.

Faculty and staff can connect to the wired or wireless network in their office. Instructions for connecting:

• Wired network
• Wireless network

For assistance connecting to the network, you can contact the UTS Service Desk or your department’s information technology staff, if applicable.

First, check to make sure the cable is securely connected to both the computer and the data jack. Second make sure you are connected to the data jack and not the phone jack. Try both connections. Third, swap the Ethernet cable with one you know is working. If you are still having problems, contact the UTS Service Desk.

For most systems, there should be no conflicts. If you have problems connecting to the network, you should contact the UTS Service Desk.

The Network Username provides access to the university network and many systems. For information, go to Network Username.

Yes, under certain circumstances. Please refer to Network Username for details.

Yes, you can connect your gaming system to the university network.

The wireless network is available in all residence halls. Most students prefer to connect their computer to the wireless network and their gaming system to the wired network. However, if you want to connect both your computer and your gaming system to the wired network, you can use a network switch.

A network switch is a device that will allow multiple network devices to share a single network jack. It is different from a network router, which is not allowed on the university network. Using a network router on the university network may result in your network access being blocked by UTS. If you need assistance in determining if you have a switch or router, please contact the UTS Service Desk.

Contact the UTS Service Desk for assistance connecting to the university network.

A Virtual Private Network (VPN)  builds a data "tunnel" from a public network (e.g. hotel, airport, or coffee shop) to a private network (e.g. USC’s network). When connected to the university’s VPN, you can securely access university resources when you are off campus. The data transmitted through a VPN is encrypted to provide security and protection from unauthorized access or data "snooping.”

To use the VPN, you will need to install the VPN client on your computer. For more information and instructions, click here.

Faculty and staff may use the VPN. For more information and instructions, click here.

Remote control access to your university computer is possible with the university VPN and remote control software. Contact your department’s IT staff for support for remote control software recommendations and support (see note below). UTS does not provide remote control software or technical support for remote desktop connections.

All brands of computers will work on the university network. Before purchasing a new computer, we recommend you check to make sure there are no specific requirements for your major. If not, then the computer your bring is a personal choice. If you are brining an older computer, check the minimum recommended requirements. If you are purchasing a new computer, both Apple and Dell have great education discounts.

Certain majors may specifically recommend you bring a Mac or Windows computer. Before purchasing a new computer, we recommend you check to make sure there are no specific requirements for your major.

If your college recommends a Windows computer and you have a Mac, you can run Windows on your Mac with Boot Camp (a built-in utility in the Mac operating system), Parallels Desktop for Mac, or VMware Fusion.

For assistance, contact the UTS Service Desk.

UTS does not sell computers. Both Apple and Dell provide education discounts to USC students.

Loaner laptops and iPads are available at Thomas Cooper Library. In addition, computer labs are located throughout campus and in Thomas Cooper Library. UTS does not provide loaner computers. 

Contact the UTS Service Desk for assistance with your computer. A technician will assist you over the phone or you can schedule an appointment with the iCARE Center.

The following is required to connect to the university network:

1. Operating system critical updates must be completed.
2. Antivirus software must be installed and up-to-date. You can download a free antivirus program from numerous locations online, purchase a program in a retail store, or have a UTS technician install a free program for you in the iCARE Center. UTS recommends Microsoft Security Essentials for Windows and Sophos for the Mac. For more information, see the FAQ below.

UTS recommends the following:

1. Microsoft Office is available at education discounts from UTS. You can purchase MS Office Professional Plus for Windows for $80 or MS Office 2011 for the Mac for $70 from UTS.
2. We recommend you purchase a three-year extended warranty with your computer to cover hardware issues. We recommend the Dell extended warranty and the AppleCare Protection Plan.
3. Backing up your files is an essential part of owning a computer, and we encourage you to back up regularly using an external drive, USB drive, CD, or cloud service.
4. To protect against theft, the USC Police Department offers several anti-theft programs for computers and personal property.  

UTS recommends Microsoft Security Essentials for Windows (see note below about Windows 8) and Sophos for the Mac. The software is available for free. UTS technicians can install and configure the software for you at the iCARE Center.

Microsoft Security Essentials for Windows is available online from Microsoft. Sophos for the Mac is also available online. Both programs are free. If you prefer, a UTS technician can install and configure the software for you at the iCARE Center.

Windows 8 users are already protected by Microsoft’s Windows Defender, a built-in feature of Windows 8. If you choose to install a different antivirus program, be sure to disable Windows Defender first.

Blackboard is an online course management system available to the entire USC community. A Blackboard course is automatically generate for every USC course. Your professors will provide information on how Blackboard will be used in your classes.

For more information, visit the UTS Blackboard site.

Go to blackboard.sc.edu (no www) and enter your Network Username and password.

Your login to Blackboard with your Network Username and password. The Network Username is the first part of your email address (before the @) and the password is the same as you use to log in to email.

Go to Network Username for information on locating your Network Username and setting a password.

• Wired network
• Wireless network

Your computer will need a wireless card (e.g. 802.11b/g/n) to connect to the wireless network and an Ethernet card (e.g. 10/100/1000 Mbps) to connect to the wired network. Most new computers come with both of these cards built-in. You will also need a Cat6 Ethernet cable, to connect to the wired network. We recommend a 25 foot cable.

To view the USC Guidelines for Responsible Computing, click here.

To view the Guidelines for Use of Copyrighted Material, click here.

The Network Username provides access to the university network and many systems. For information, go to Network Username.

Yes, you can connect your gaming system to the university network.

The wireless network is available in all residence halls. Most students prefer to connect their computer to the wireless network and their gaming system to the wired network. However, if you want to connect both your computer and your gaming system to the wired network, you can use a network switch.

A network switch is a device that will allow multiple network devices to share a single network jack. It is different from a network router, which is not allowed on the university network. Using a network router on the university network may result in your network access being blocked by UTS. If you need assistance in determining if you have a switch or router, please contact the UTS Service Desk.

Contact the UTS Service Desk for assistance with connecting to the network.

There are numerous computer labs on campus and each are operated independently. Some labs are restricted to students enrolled in specific courses or colleges.

For a limited list of labs on campus including Thomas Cooper Library, click here. You should also check with your college for labs specific to your college, major, or classes.

For up-to-date technology information, visit:
UTS – University Technology Services
Division of IT – The Division of Information Technology

You can also friend UTS on Facebook and follow us on Twitter.

Click here for information on software available to students through UTS.

Landline phone service in residence hall rooms is available upon request for an additional charge. Contact the UTS Service Desk for current rates and to request the service.

• Click here for information on voicemail.
• Click here for information on telephone services.

Students can sign up for domestic or international long-distance. Contact the UTS Service Desk for current rates and to request the service.

You can connect to the university wireless network on a mobile device such as a tablet or smartphone. For information on connecting to the network, click here.

This is called a "phishing" email  and is a scam. Do not reply to the message or click any links in the message! You should never tell your password to anyone. University offices will not ask for your password.

For more helpful information, visit Information Security.

For more helpful information, visit Information Security.

There are numerous computer labs on campus and each are operated independently. Some labs are restricted to students enrolled in specific courses or colleges.

For a limited list of labs on campus including Thomas Cooper Library, click here. You should also check with your college for labs specific to your college, major, or classes.

For up-to-date information, visit:
UTS - University Technology Services
Division of IT - The Division of Information Technology

You can also friend UTS on Facebook and follow us on Twitter.

UTS offers telephone hardware and accessories to university departments. For telephone products and accessories, visit here.

For information on computer hardware purchases, click here.

For information on purchasing procedures and university and state contract purchases, please contact the Purchasing Department.

Click here for information on software available from UTS.

The Network Username and password is used to log in to the Data Warehouse. For information on the Network Username and password, click here.

You can subscribe to the Data Warehouse listserv by sending an mail to listserv@listserv.sc.edu. In the body of the email, type the following:

SUBSCRIBE FINANDWH firstname lastname

For information on the university listservs, click here.

1. Go to https://vip.sc.edu
2. Login and select the Technology link.
3. Click on "Show me Student Landline Phone Services"
4. Select the term or semester you wish to order this service.
5. Follow the appropriate links to complete your request.

• Telephone port activation
• Voice mail with 10 message capacity
• Call waiting
• Call hold
• Stutter dial tone
• Free calling within the University campus (Columbia only)
• Free 9+ local calling
• 911 Emergency calls to University Police

If you choose to have land line service installed in your residence hall room, charges for your first semester of each school year will be $82. This includes a one time installation fee of $25, and the $57 semester phone service subscription fee. Your second semester will only be charged the $57 semester phone service subscription fee.

• Fees are charged to your student account and billed by the University registrar. You may view your land line fees and long distance charges at any time through VIP. You may pay your charges at any time, or combine them with your student fees at registration or graduation.
• If you leave the University prior to the end of the semester, be sure to cancel your telephone service through VIP.
• No refund will be issued for telephone service that is canceled before the end of the term.
• Phone service will be deactivated automatically on or before the first business day following commencement at the close of each term.

If you change your room at any time within the same residence hall - $18.75 fee for moving phone service, plus $57 per semester phone service subscription (total $75.75) If you change your room to another residence hall - $25 fee for moving phone service, plus $57 per semester phone service subscription (total $82).

Yes. During any term (Maymester, Summer I and Summer II) your one-time connection fee will be $25. Phone service subscription fee per semester for each term is $19. For instance, if you chose telephone service for Summer I and Summer II, you would be charged $44 for Summer I service ($25 installation plus $19 subscription fee), and $19 for Summer II service. If you change your residence hall during that time, you will be charged an additional $18.75 fee for moving phone service.

University land line service must be renewed each semester through VIP. Phone service will be deactivated automatically on or before the first business day following commencement at the close of each term.

No. The University will not allow you to receive collect calls to your University telephone service account.

• Click here for information about voicemail.
• Click here for information about phone services.
• You can also contact the University Technology Services by email at servicedesk@sc.edu or call 803-777-1800.

Yes. University phone service offers 9+ long distance service. Students can sign up for personal billing numbers (PBN's) to use for domestic long-distance calls or the 9+ long distance calling cards for international calls.

You can sign up for these services through VIP under the Technology link.

Yes. Make sure to choose the "uscstudent" or "uscfacstaff" SSID to connect to the correct wireless network. AT&T users can use the AT&T wireless network as available.

Click here for more information about setting up your mobile device on the University's wireless network.

The word "podcasting" refers to a collection of technologies that make it easy for people to create and publish audio and/or video content to the Web. Users can subscribe to the content to view it in a variety of different formats. These formats include RSS (Really Simple Syndication), blogging software, and MP3 files.

Click here for information about how UTS can help with your podcast.

With podcasting, users can produce audio and video programs for a global audience without being limited by available recording technologies. You can produce a podcast with a simple microphone or professional level studio equipment. And audiences can listen to or view podcasts over the Internet whenever they wish, and not be limited to broadcast or event schedules.

Podcasting has proven to be a useful teaching tool. Faculty can easily create and publish lectures, audio and video content as podcasts. Colleges and Departments can create informational podcasts for the general public. Students can access the podcasts when convenient, and use them to supplement written materials. Similarly, students can contribute audio materials as course work. A variety of interesting uses have emerged over the past years - both at USC and elsewhere - as early adopters have "worked the technology" in new and innovative directions.

Telecommunication Services
• Local service
• Long distance (domestic)
• Voice Mail (basic)

Campus Security and Safety Technology
• Emergency call boxes
• Fire alarms
• Security alarms
• Elevator telephones

Network Services
• On-campus network access
• Internet access
• Wireless network access
• Access to high speed research networks

If you believe that the phishing email is designed well enough to fool some of our USC community into telling their password, we want to know! Please send a copy of the original phishing e-mail to phishing@sc.edu . When you forward an email to us, it is important that you use "Forward as Attachment" instead of the normal "Forward" button; the normal "Forward" process will destroy valuable information that we need in order to investigate the matter.

If you ever divulge any password to anyone, you should change that password as soon as possible. For more information, please visit our security website at http://security.sc.edu .

To change your USC Network password, which also functions as your email password, login to VIP (vip.sc.edu) and go to the "Technology" section.To change your USC VIP ID password, or VIP PIN, login to VIP and go to the "Personal" section.

If you have divulged your Social Security Number to anyone, you should take immediate steps to protect your credit record.

Finally, we want to know about this phishing e-mail so that we can warn others. Please send a copy of the original phishing e-mail to phishing@sc.edu . When you forward an e-mail to us, it is important that you use "Forward as Attachment" instead of the normal "Forward" button; the normal "Forward" process will destroy valuable information that we need in order to investigate the matter.

• For Emergency Services including urgent needs relating to health, fire, or crime: Dial 911 (on or off campus)
• Privacy concerns, such as improper use or release of Social Security Numbers, passwords, credit card numbers, grades, or other personal information: Contact the UTS Service Desk
• Stolen or vandalized property, occurring on campus: Contact the USC Police Department at 803-777-4215
• Cyberstalking or other harrassment, occurring while victim is on campus or using the USC Network: Contact the USC Police Department at 803-777-4215
• Student behavior, where a student is acting in a way that is disruptive, or is harmful to self or others, or has made threats of such behavior: Contact the USC Behavioral Intervention Team at 803-777-4333 or visit http://www.sc.edu/BIT .
• Email account hijacking, for USC e-mail accounts: Contact the UTS Service Desk
• Electronic intrusion or defacement, of USC computing equipment: Contact the UTS Service Desk
• Other crimes, including loss of money, loss of property, or other issues: Contact the Internet Crime Complaint Center (IC3.gov), visit http://www.ic3.gov/
• Firewall issues, making connections into or out of the USC Network: Contact the UTS Service Desk

VIP is a secure web site that allows faculty, staff, and student employees to access human resources information. Students no longer use VIP for academic purposes.

Go to https://vip.sc.edu and click Login. Enter your VIP ID and password (preferred) or your USC Identification Number (social security number) and PIN. Faculty and staff are encouraged to log in to VIP with their VIP ID. Before using your VIP ID, you will need to log in to VIP with your USC ID and set a VIP ID password on the Personal link. After you have set a VIP ID password, you should log in to VIP with your VIP ID and not your USC ID.

If you have forgotten your PIN or have never logged in to VIP, click on What is my employee PIN? from the main VIP page.

Your VIP ID is an eight-digit number that has been automatically generated. The ID provides you access to multiple university sites.

Students
New students receive their VIP ID in their USC acceptance letter or when they have applied for financial aid.

Faculty and Staff
You must initially log on to VIP using your USC ID (SSN), select the Personal link, and choose My VIP ID and password. Once you have set a password, you should log in to VIP with your VIP ID and password.

Faculty and staff are encouraged to learn their VIP ID and use it to log in to VIP. The SSN will not be used as a login ID when the human resources portion of OneCarolina is implemented.

Note: VIP ID is NOT the same as your Network Username. For information on the Network Username and password, click here.

Data that is saved to the Documents folder is synchronized on the server and backed up by the enterprise backup system. A local user cache of the data is stored locally on a user's computer. When working offline, updates to data are performed locally on the computer and later synchronized to the server.

Data is saved to the server and available via local user cache on the computer.

• Data saved in the Documents folder is stored on the server and backed up to enterprise backup system.
• Data saved in the Documents folder will be available to that user on any UTS Windows 7 computer in AD (Active Directory) when the user is logged in using their AD credentials.
• Data saved in the Documents folder is available without VPN access.
• Data previously stored on the I: drive will be consolidated with the data in the Documents folder.
• Eliminates the need for data stored in the Documents folder to be manually transferred in the event of a computer reimage or replacement.

Opening or altering a single document on multiple computers simultaneously may cause synchronization issues.

Data saved to Documents will be available on any UTS computer that is in Active Directory when the user logs in using their AD credentials.

A unique encryption key is applied to the local user cache on every computer allowing that user to access their files.

Documents will be the only folder synchronized and backed-up.

Additional folders may be synchronized in later revisions.

All work-related data should be stored in the Documents folder.

All data in the Documents folder will be backed up.

All data stored in the Documents folder is copied into an encrypted local user cache on the computer. This data is available regardless of the network status.

Data not intended to be synchronized to the server should be stored in the Local Documents folder.

Storing work-related data on the C: drive is strongly discouraged.

Data stored on the C: drive is NOT backed up by UTS.

Any data not intended to be synchronized should be stored in the Local Documents folder.

Personal music, pictures and video files should NOT be stored in the Documents folder. These personal files should be stored to your local drive or external device.

Users with a business need may request an encrypted location be created in the Local Documents folder.

Users will be responsible for backing up data in the Local Documents folder.

Data that is not intended to be synchronized or backed up to the enterprise backup system should be stored in the Local Documents folder.

It is recommended that users DO NOT save work-related data to the C: drive.

User-created folders will NOT be encrypted or backed up in case of theft or hardware failure.

I: drive-mapping will no longer be available in Windows 7.

Any data that users currently store on the I: drive will be moved to the Documents folder by the technician during the deployment of Windows 7.

Data quotas will be enabled after the deployment of Windows 7 based on the Documents folder size.

You can visit http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-sync-problems.

All data stored in the Documents folder is available to any UTS Windows 7 users that are in Active Directory.

Data backup in folders other than Documents will be the user's responsibility. Users are responsible for performing backups of data not stored in the Documents folder to external media on a regular basis to minimize the risk of data loss. For more information, visit http://windows.microsoft.com/en-US/windows7/Back-up-your-files.

Public access computers will be placed in a separate OU (Organizational Unit) in AD to prevent user data from being synchronized to a public computer

Departments will identify which computers have public access.

Data saved in the Documents folder under the user profile is protected by single key encryption.

Data saved in the Documents folder is cached within an encrypted location and is not accessible to other administrators

Outlook archives will be stored locally in the default location for .pst files. Backup of .pst files will be the responsibility of the user.

Due to encryption issues with open databases and offline files, Outlook archives files cannot be stored in the Documents folder, therefore .pst files will not be synchronized.

Outlook archives files will only be available while connected to the University Network or while using the University’s VPN (Virtual Private Network).